Complex Engineering Service Systems: Concepts and Research

1. Service Enterprise Transformation.- 2. Enterprise Imaging: Visualising the Scope and Dependencies of Complex Service Enterprises.- 3. Complexity Management.- 4. Towards Understanding the Value of the Client's Aspirations and Fears in Complex, Long-term Service Contracts.- 5. Redefining Organisational Capability for Value Co-creation in Complex Engineering Service Systems.- 6. Service Uncertainty and Cost for Product Service Systems (PSS).- 7. Incentives and Contracting for Availability: Procuring Complex Performance (PCP).- 8. Behaviour Transformation: An Examination of Relational Governance in Complex Engineering Service.- 9. A Framework for Service Information Requirements.- 10. Investigating the Role of Information on Service Strategies Using Discrete Event Simulation.- 11. A Blueprint for Engineering Service Definition.- 12. Contracting for Availability and Capability in the Defence Environment.- 13. Enabling Support Solutions in the Defence Environment.- 14. Modelling Techniques to Support the Adoption of Predictive Maintenance.- 15. Component Level Replacements: Estimating Remaining Useful Life.- 16. Scheduling Asset Maintenance and Technology Insertions.- 17. Simulation Based Process Design Methods for Maintenance Planning.- 18. Integrated Approach to Maintenance and Capability Enhancement.- 19. Mapping Platform Transformations.- 20. Service Thinking in Design of Complex Sustainment Solutions.- 21. Towards Integrative Modelling of Service Systems.