Blanding's Practical Physical Distribution: A Handbook for Planning and Operations

'Section One Physical Distribution.- A Working Definition.- Section Two Warehousing.- General Introduction.- Effective Use of Public Warehouses.- Techniques for Improving Methods in Warehouse Operations.- New Trends and Services in the Public Warehouse Industry.- Ten Mistaken Assumptions About Automated Warehousing.- Controlling Shortages in the Warehouse-Honest and Otherwise.- Selecting a Public Warehouse.- Processing and Assembling Orders in the Warehouse.- Order Assembly Systems.- Section Three Materials Handling.- Some Basic Principles and Rules.- Carton Clamp Handling Equipment-Where, Why and How?.- Materials Handling Tradeoffs.- Planning the Shipping Room for Maximum Handling Efficiency.- The 'Best' Materials Handling System.- Management of Physical Distribution Automation.- Section Four Protective Packaging.- The Systems Approach.- Guidelines for Packaging to Meet Marketing Requirements and Increase Physical Distribution System Efficiency.- Packaging Rules and Transportation.- Some Practical Economies in Packaging.- Some Key Developments in P. D. Packaging.- Understanding the Packaging Interface.- The Two Faces of Packaging.- Section Five Unit Loads and Distribution Costs.- How to Get a Unit Load Program Started, and Some of the Pitfalls to Avoid.- Package Dimensions and Unit Load Efficiency.- Unit Loads: Three Pitfalls in the Search for a Standard.- Modularity and Unit Loads.- Section six Moneysavers.- Reducing Clerical Costs in the Smaller Company.- Ten Ways to Stretch Distribution Dollars.- Getting the Most from Your Common Carriers.- Getting More for Less: Practical Productivity Improvement.- Coming to Grips with the Meaningful Distribution Costs.- Belt-Tighteners for Hard Times.- Selling Your Cost Reduction Proposal.- Productivity, Mistakes and the Case for Supervision.- The Dangers of Sightseeing or, Things Aren't Always What They Seem.- Section Seven Systems and Procedures.- The Transportation Factor in Plant and Warehouse Location.- Carriers and Computerization.- Accounting Concepts for Physical Distribution Activities.- Practical Computerization.- Modern Management Operating and Planning Tools.- Creative Computerization (I).- Creative Computerization (II).- Training the New Traffic Employee.- Marketing Research Techniques Applicable to Transportation and Distribution Management.- A Systems Approach to the Shipper-Carrier Interface.- Background on Safety Management.- Getting Ready for the Metric System.- Basic Considerations in Physical Distribution Security.- Measuring and Controlling Customer Service Performance.- Section Eight Distribution Economics.- Order Analysis: Key to Reduced Marketing Costs.- Ten Pitfalls in the "Total Cost Approach".- Distribution Studies: The Probing That Pays Dividends.- Distribution Studies, Part II.- Translating Expenses into Costs.- Needed: Credible Measures of Customer Service Costs and Penalties.- Measuring Customer Service Costs and Profit Contributions.- Returning to "Go:" Can Zero-Base Budgeting Be Applied to Transportation/Distribution Functions?.- Banking's Interface with Physical Distribution.- Section Nine Management Methods and Communications.- Defining the Traffic Management Function.- The Role of the Committee in Effective Distribution Management.- Understanding and Applying Principles of Information Flow.- How a Computerized Information System Works: A Non-Technical Approach.- Salesmanship for Shippers: Notes on Giving a Carrier Seminar.- The Traffic Manager as Distribution Manager.- Self-Measures of Performance.- Why Traffic Managers Should Become More Closely Involved with Computer Applications.- The Case for In-Depth Traffic Research.- Preparing an Employee Handbook for Traffic/Distribution Personnel.- Making Your Point with Pictures: Some Elements of Graphic Presentation.- The Ingredients of Customer Service: Developing the Proper Mix.- Mind-Stretching for Modern Ma