Utility Communication Networks and Services: Specification, Deployment and Operation

PART 1 - OPERATIONAL APPLICATIONS AND THEIR COMMUNICATION REQUIREMENTS

1.      Operational Applications in the Power Delivery System

3.      Substation-to-Central Platform Applications

4.      Inter-platform Applications 

5.      Office-to-Field  Applications

6.      Distribution Applications

PART 2 - PROVISIONING OF UTILITY-GRADE COMMUNICATION SERVICES

1.      Service Provisioning, Quality of Service and SLA

2.      Service specification attributes (time, loss, throughput, dependability, security, cost)

3.      Building and Adjusting Service Level Agreements - the Service Catalog <4.      Service Provisioning Models and their impact on the Delivery Process

1.      Introduction

2.      Communication Service Delivery Architecture

3.      Service Interfacing at the Access Point

5.      Circuit and Packet Conversions at the Service Access Point

6.      Modeling the Service Delivery Process

7.      Managing the Delivered Communication Service

8.      Meeting  Service Quality at a Packet Switched Access Point

9.       Integrating Service Delivery for IT and OT Communications

Part 4 - DEPLOYING RELIABLE AND SECURE NETWORK INFRASTRUCTURES

1.      Introduction

2.      An Overview on Network Technologies 

3.      Hierarchical and Overlay Architectures

4.      Revisiting the Process Model - Upstream Management

5.      Telecom Network Asset Ownership

6.      Planning Network Transformations and Migrations

7.       Cyber-secure and Disaster-resistant Communications

Part 5 - MAINTAINING NETWORK OPERATION IN NORMAL AND DISASTER SITUATIONS

1.      Introduction

2.      Reasons for a Formal Approach to O&M

3.      O&M Scope, Process and Organization

4.      Managing Faults and Anomalies

5.      Incident Management and Work Assignment

6.      Configuration and Change Management

7.      Quality and Performance Monitoring

8.       Telecom O&M Communications and Field Worker Support