Effectiveness and Efficiency of Mee Seva Project in Andhra Pradesh

e-Government or e-Governance strategy driven by a vision that balances increased public sector efficiency and cost cutting benefits with effectiveness and societal impacts/benefits like better welfare, improved interaction between the public sector and citizens, improved service delivery, increased transparency, may help to optimize the use of e-government or e-Governance, not only to foster enhanced collaboration, co-ordination and cohesion across the public sector and to enhance its efficient and coherent functioning, but also to achieve better service delivery in various areas and thus target societal gains. In this context, the following aspects i) Effectiveness of Mee Seva Project Comparative Analysis of Mee Seva Project with Manual System ii) Efficiency of Mee Seva Project Comparative Analysis of Pre- & Post- Implementation in terms Economic Sustainability Technical Sustainability (Technology Used, User Privacy, Security of Information) Comparative Analysis with Original Project eSeva Key Result Areas (KRAs) Key Performance Indicators (KPIs) SWOT and PEST Analysis of Mee Seva e-Governance Project has been studied.