People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce

Preface: Leveling the Playing Field for the "Other 99 Percent"Part I: The Rise of People OperationsChapter 1: The Great Pivot: The New Work Order!Chapter 2: So Long, HRChapter 3: The Rise of People OpsChapter 4: People Ops in ActionPart II: Automate HR: Kill PaperworkChapter 5: Make the Stuff You Have to Do Easy (Go Digital)Chapter 6: Step 1: Create Digital Employee RecordsChapter 7: Step 2: Automate Hiring and OnboardingChapter 8: Step 3: Automate Time and PayChapter 9: Step 4: Automate Health Insurance BenefitsPart III: Build an Incredible Employee ExperienceChapter 10: The Bones of a Successful People OperationChapter 11: Employee MotivationChapter 12: Fair PayChapter 13: Rethink CommunicationsPart IV: Unleash Your WorkforceChapter 14: Performance AlignmentChapter 15: Closing the Engagement GapChapter 16: Creating a Diverse, Equitable, and Inclusive WorkplaceChapter 17: Making Remote Work WorkPart V: The Future of People OperationsChapter 18: The Rise of the CPO: Building a Modern People Ops TeamChapter 19: Measuring People OpsChapter 20: POPS TechnologyChapter 21: Turning POPS into a Competitive AdvantageAppendix: Digital Tools and ResourcesGlossaryReferencesAcknowledgmentsAbout the AuthorsIndex