Fight Back: 81 Ways to Help You Save Money and Protect Yourself from Corporate Trickery

Foreword by Dave Chilton xiIntroduction xiiiPART 1: OUTSMARTING THE BANKS 11. Get a Higher Interest Rate on Your Savings 52. How to Fight Back when a Bank Cuts the Interest on Your Savings 83. Look Beyond the Big Banks for Higher Savings Rates 114. How to Get Higher Savings Rates without Getting Burned 155. How to Trim the Bank's Service Charges 186. How to Fight Back when You Miss a Discount You Deserve 217. Challenge Bank Fees for RRSPs and Other Registered Plans 248. Watch Out for Foreign Exchange Conversion Fees 279. Find the Best Credit Cards for Rewards and Benefits 3010. Find the Best Credit Card if You Carry a Balance 3511. Watch Out for Credit Card Balance Transfers 3812. Watch Out for Expensive Credit Card Insurance 4113. Beware of Penalties when You Break a Closed Mortgage 4514. How a Customer Fought Back Against a Bank's Mortgage Penalty 4915. How to Avoid Interest Penalties when Paying Off Your Mortgage Early by Paul Brick 5216. Why It Pays to Know Your Rights by Ursula Menke 5517. How to Outsmart the Banks at Their Own Game by Matt Goulart 5818. How to Get the Best Service from a Bank by Douglas Melville 6019. How to Get the Best Service from a Bank if You Own a Business by Douglas Melville 63PART 2: KEEPING YOUR FINANCES ON TRACK 6720. How to Check on Your Credit Report and Credit Score 7121. How to Correct Errors on Your Credit Report by Ross Taylor 7422. How to Fight Back when Your Credit History Is a Mess by Ross Taylor 7723. How to Make Sure Your Credit History Stays Healthy by Ross Taylor 8024. How to Fight Back Against Bad Financial Advice 8225. How to Make Sure You Have the Right Investments by Douglas Melville 8526. How to Fight for Your Rights as an Investor by Anthony Pichelli 8827. How to Recover Losses on Unsuitable Investments by Ken Kivenko 9028. How to Fight Back Against the Canada Revenue Agency 9329. How to Avoid Getting Penalized on Your Tax-Free Savings Account 9630. How to Fight Back by Using the Taxpayer Bill of Rights by J. Paul Dubé 99PART 3: TAMING YOUR TELECOM COSTS 10331. How to Negotiate for Better Rates with a Telecom Supplier 10532. How to Cut the Cost of Your Home Phone Service 10833. How to Save Money on Your Internet Service 11234. How to Cut the Cost of Your Cable TV Service 11635. How to Save Money on Your Telecom Bills and Get Better Service by Bob Lepp 12036. How to Buy a Wireless Phone without a Contract 12337. How a Customer Fought Back Against Cancellation Fees 12738. How to Save Money with a Prepaid Wireless Plan 13039. Avoid Data Roaming Charges when You Travel 13340. How a Bell Customer Fought a $10,000 Bill for Data Roaming 13541. Watch Out for Premium Text Messages on Your Wireless Phone 13742. How to Get the Best Value for Your Telecom Dollars by Kim Walker 14043. How to Cut Your Telecom Costs by Heather Morgan and Mike Weatherbee 14244. How We Helped a Household Slash Its Telecom Costsby Heather Morgan and Mike Weatherbee 14445. How to Make Effective Telecommunications Complaints by John Lawford 14746. How to Fight Back Against Big Telecom by Lindsey Pinto 152PART 4: STRETCHING YOUR TRAVEL DOLLARS 15547. How to Fight Back when an Airline Damages Your Luggage 15948. How to Fight Airline Rules Th at Do Not Make Sense 16349. How to Fight Back when a Cruise Line Loses Your Luggage 16650. How to Complain to the Canadian Transportation Agency 17051. How to Enforce Your Airline Flight Rights 17352. How to Cross the Border with Your Travel Documents in Order 17653. What to Do with Your Prescription Drugs when You Travel 17954. How to Avoid Getting in Trouble when Booking Hotels Online 18155. How to Avoid Being Denied a Refund on Unused Hotel Rooms 18456. How to Avoid Paying Medical Bills when Crossing the Border 18657. How to Choose Trip Cancellation and Trip Interruption Insurance 18958. How to Fight Back when Your Trip Cancellation Claim is Denied 19259. How to Avoid Losing the Travel Reward Points You Collected 19460. How to Fight Back Against a Car Rental Company's Damage Claim 198PART 5: FIGHTING BACK AGAINST POOR RETAIL SERVICE 20161. How to Fight Back when a Store Refuses to Give a Refund 20562. How to Get Your Money Back when You Pay with Your Credit Card 20963. How to Return a Purchase Th at You Make Online 21364. How to Avoid Getting into Trouble with Online Purchases 21665. How to Fight Back Against Online Fraud by David Malamed 21866. How to Fight Back when You Find a Pricing Error 22067. How to Fight Back Against Automatic Renewals 22368. How to Avoid Losing Money on a Gym Membership by Nicholas Ross 22669. How to Decide on Getting an Extended Warranty 229PART 6: PROTECTING YOUR BIG DOLLAR PURCHASES OF CARS AND HOUSES 23370. How to Fight Back when Your Car Does Not Work Properly by Stephen Moody 23771. How to Fight Back Against Car Leasing Charges by Neil Rau 24172. How Not to Get Stung when Buying a Newly Built Home by Dr. Karen Somerville 24573. How to Fight Back in a Phony Real Estate Bidding War by Mark Weisleder 24874. How to Resolve Issues with Your Energy Utility by Paul Green 25075. How to Fight Back Against Rogue Movers 253PART 7: USING YOUR COMMUNICATION SKILLS AND THE COURTS 25776. How to Write the Perfect Complaint Letter by Christopher Elliott 26177. How to Create a Circle of Eyes on a Company You Want to Fight by Franke James 26378. How to Be Patient, Persistent and Prepared by Ted Whipp 26779. How to Use Twitter to Put Pressure on a Business by Scott A.E. Smith 27080. How to Deal with a Lawyer if You Have a Consumer Problem by Orie H. Niedzviecki 27281. How to Fight Back in Small Claims Court 275Index 281