Organizing for Coordination in the Public Sector: Practices and Lessons from 12 European Countries

1. Introduction: Emerging Coordination Practices in European Public Management; Per Lægreid, Tiina Randma-Liiv, Lise H. Rykkja and Ku?lli SarapuuPART I: COORDINATION IN NORTHERN EUROPE2. Coordinating Emergency Medical Service in Estonia; Veiko Lember and Ku?lli Sarapuu 3. Consolidation of Support Services in Estonia; Kaide Tammel and Ringa Raudla 4. The Establishment of the Estonian Top Civil Service Development System; Annika Uudelepp, Tiina Randma-Liiv and Ku?lli Sarapuu 5. Shared Services in Ireland; Muiris MacCarthaigh 6. Coordinating for Crisis Management in Norway after the terrorist attack in 2011; Lise H. Rykkja and Per Lægreid 7. One-Stop-Shops for Social Welfare: The NAV Office in Norway; Per Lægreid and Lise H. Rykkja 8. Coordination in UK Central Government; Oliver James and Ayako Nakamura 9. Local Service Boards in Wales; Valeria Guarneros-Meza and Steve Martin PART II: COORDINATION IN WESTERN EUROPE10. A Cross-Cutting Program for Coherence: Flanders in Action; Astrid Molenveld and Koen Verhoest 11. Coordinating Integrated Youth Care Across Sectors; Koen Verhoest, Joris Voets and Astrid Molenveld 12. Coordination Practices in German Employment Services. The Case of Jobcenters; Kai Wegrich and Anca Oprisor 13. Inter-Ministerial Coordination in Germany: A Working Group in Climate Policy; Thurid Hustedt 14. Coordination of Internal Security in Germany; Julia Fleischer 15. Managing Local Intervention Teams in Rotterdam; Peter Marks and Arie van SluisPART III: COORDINATION IN SOUTHERN EUROPE16. Coordinating Care in the Italian Region of Lombardy; Edoardo Ongaro, Davide Galli, Francesco Longo and Greta Nasi 17. The Spanish Agency for the Evaluation of Public Policies; Judith CliftonPART IV: COORDINATION IN EASTERN EUROPE18. Enhancing Coordination Through E-government in the Czech Republic; David pa?ek 19 .Coordination Practices in Hungary: The Case of Széll Kálmán Working Group; György Hajnal 20. Government windows': One-stop Shops for Administrative Services in Hungary; György Hajnal 21. Coordinating Health Care Under the Pluralistic Health Insurance; Juraj NemecPART V: CONCLUSION22. Lessons Learned and Policy Implication; Ku?lli Sarapuu, Per Lægreid, Tiina Randma-Liiv and Lise H. Rykkja