Inspectors and Enforcement at the Front Line of Government

1. Introduction: The social dynamics of daily inspection work Steven Van de Walle and Nadine Raaphorst
2. Studying uncertainty in decision making by street-level inspectorsNadine Raaphorst
3. Inspectors as information-seekersJeffrey B. Hall, Joakim Lindgren and Moritz G. Sowada
4. Are you a true offender? Bus ticket inspection as deviance enactmentJean-Baptiste Suquet
5. Strict enforcement or responsive regulation? How inspector-inspectee interaction and inspectors´ role identity shape decision makingKim Loyens, Carina Schott and Trui Steen
6. Dynamics of inspectors' enforcement stylesCarlos Wing-Hung Lo, Ning Liu and Pansy Hon Ying
7. Power dynamics and power asymmetries in the interaction between street-level inspectors and inspecteesNissim Cohen and Sagi Gershgoren
8. Stimulating collaboration and cooperation in tax inspectionKaren Boll
9. Welfare fraud inspectors between standardization and discretionVincent Dubois
10. Collective discretionary room: How inspectors decide with providers and citizensSuzanne Rutz and Antoinette de Bont
11. A micro-level perspective on joint inspections: how teamwork shapes decision makingKim Loyens
12. The decision made. On the inspection encounterPeter Hupe