Quality of Governance: Values and Violations

The contributorsPreface and acknowledgements
Introduction1.Quality of governance: values and violations. Introduction to this volume.Hester Paanakker, Adam Masters and Leo Huberts
Part 1: Institutionalizing values in governance practices2.Democratic legitimacy in bureaucratic structures: a precarious balanceNeal Buckwalter and Danny Balfour3.Dissecting the semantics of accountability and its misuseCiarán O'Kelly and Melvin J. Dubnick4.Transparency assessment in national systemsSabina Schnell5.Integrity and quality in different governance phasesLeo Huberts6.The multi-interpretable nature of lawfulness in a national frameworkAnna Simonati
Part 2: Translating values in practitioner behavior7.Mission impossible for effectiveness? Service quality in public-private partnerships.Anne-Marie Reynaers8.Professionalism and public craftsmanship at street levelHester Paanakker9.Robustness and the governance sin of bureaucratic animosity Adam Masters
Conclusion10.Reviewing Quality of Governance: New perspectives and future researchAdam Masters, Hester Paanakker and Leo Huberts