The Gamification of Citizens' Participation in Policymaking

Introduction

Chapter 1: Gamification - Engaging People by Letting Them have Fun
Gamification in the Indication of Democratization and Humanization of the World of Employment The Development of Games and Playing in General in Private Sector Companies: Basic Features of Games, Game Elements and Player Types Creating a Playful Environment in Private Sector Companies Playing Games with the Customers in Private Sector Companies Playing Games within the Organization
Chapter 2: Citizens' Participation - Theory and Practice: Confronting the Theory with some Stories about Citizens' Participation Redistribution of Power, Deliberation and Workability Arnsteins's Ladder of Citizens' Participation - Remastered (German Version 2018) The Story of the "Blue Lagoon" and the Problem of "Tokenism" "Do More of the Same": Politicians and Planners put their Faith in "Tokenism" The "Story of the Expertise of Citizens": Deliberation works better without the People The Story of "The People in the Sun" vs. "The People in the Shade" and the Problem of "Traditional" Planning and Participation
Chapter 3: Behind the Scenes: What empirical Evidence is Telling us about the Practice of Citizens' Participation The Participation Dilemma (in Germany): The more Possibilities there are, the more the People Demand and Stay Absent Deliberative Methods Need much Time and Effort and are Unpopular People Distrust Politics and Like to keep an Eye on it Crisis of Representative Democracy: Citizens' Participation as the wrong Medication for a Phantom Pain? Equality and Fairness: Only Elections and Referendums Score Well
Chapter 4: Citizens' Participation - How Gamification can help Citizens' Participation to Flourish Porto Alegre and the High Hopes for a new Democracy ("Old Wine in New Bottles"?) A brief history of Participative Budgeting in German Gamification in the Planning of Big Infrastructure Projects: Workability through Visualization and Systemic Consensus
Chapter 5: Lessons Learned: An Author's Digest Playing (Games): An Enduring Success Story Workability: What Makes a Game Successful? Citizens' Participation as the Reinvention of Democracy: "Who is Going to Rescue the Rescuer?" Citizens' Participation: How to Bridge the Abyss Between Ideal and Reality Two Success Stories about Citizens' Participation: Gamification is More than Adding a Clown to a Citizens' Jury
Bibliography
Index