Retail Worker Politics, Race and Consumption in South Africa: Shelved in the Service Economy

"Two for the Price of One": The Inadequacies of Instrumentalism

Servicing South Africa: Retail Spaces as Nation

Law and the Category of "Employee"

"Subjects-in-Struggle": The Political Subjectivity of Retail Workers

Chapter 2. Servicing a Nation: White Women Shop Assistants and the Fantasy of Belonging

Retail Capital, the City and White Belonging

White Women's Service Labour

Skill and Status

Rules and Respectability

Retail Expansion, Deskilling and Racial Reorganization

The Necessary "Familiarity" of White Women's Labour

Chapter 3. Rupturing Relations: Abasebenzi as Collective Political Subject

Black Women's Service Work: Discriminatory Conditions and Racist Relations

Refusing Erasure, Rupturing the Logic of Relations: Abasebenzi Emerge

CCAWUSA and Collective Labour Politics

Chapter 4. Regulating Retail: The Category "Employee" and its Divisions

Subjects of Employment Law: "Employee" and "Labourer"

Part-time Employment: From Responsible Motherhood to Monstrous Deprivation

Casual Employment: Student Labour, Extra Help and Scabs

Chapter 5. Signifying Belonging: Restructuring and Workplace Relations

The Hypers: Revolutionizing Modern Retailing, 1975 to the 1990s

A "Culture of Threat": Changing Workplace Relations from the late 1990s

Subjectification of Workers: Outsider, Criminal, Labourer

Chapter 6. "Tools Down, Everybody out to the Canteen!": Wildcats and Go-slows, Political Subjects Reconfigured

"We are Grown-Ups": Permanent Workers as Adult Decision-makers

"I must Make a Sale": Contract Workers as Skilled Men

"[We] Bring more Money": Casual Workers as Exploited Labour

Joint Actions: Race and Rights

Chapter 7. "To Sit at Home and Do Nothing": Gender and the Constitutive Meaning of Work

"Sitting": Statis as Social Death

The Praxis of Providing

Gendered Anxieties: Working for Children, Working for the Future

Chapter 8. Consuming Politics: Wal-Mart, the New Terrain of Belonging and the Endurance of Abasebenzi

The Market as Nation

Labour Broking and Bulk Labour Supply

The Law and Political Subject Abasebenzi

Conclusion: Enduring Retail Worker Politics