Emotional Intelligence Pocketbook: Little Exercises for an Intuitive Life

Introduction 1Part 1: Understanding emotions 5Knowing why we have emotions 6Understanding the aspects of emotions 8Understanding the positive intent of emotions 10Understanding how emotions are related 12Tuning into your intuition 14Understanding non-verbal communication 16Finding the words for emotions 18Owning your feelings 20Meeting emotional needs 22Recognising beliefs and expectations about emotions 24Understanding emotional triggers 26Part 2: Managing emotions 29Having confident body language 30Dialling down heightened emotions 32Managing stress 34Managing disappointment 36Managing regret and remorse 38Forgiving 40Managing jealousy 42Managing envy 44Managing blame 46Managing sadness 48Managing embarrassment 50Managing loneliness 52Managing worry and anxiety 54Managing anger 56Managing guilt 58Managing emotional eating and drinking 60Managing criticism 62Part 3: Developing your emotional intelligence 65Practising positive thinking 66Managing change 68Having courage 70Keeping an open mind: Being curious 72Developing patience 74Developing willpower 76Making decisions 78Accepting 80Establishing boundaries and limits 82Asserting what you want 84Building confidence 86Acting 'as if' 88Part 4: Developing your social intelligence 91Listening for feelings 92Empathising 94Managing someone's disappointment 96Being kind and considerate 98Managing someone else's anger 100Motivating and inspiring 102Making compromises 104Delegating 106Understanding and managing group dynamics 108Shutting someone up. Nicely. 110Managing the silent treatment 112Giving criticism 114About the Author 116More Quotes 117Useful Websites 118