Information and Process Integration in Enterprises: Rethinking Documents

Foreword. Preface. Section I: Framework Concepts for Information and Process Integration. 1. Documents, Processes, and Metaprocesses; T. Wakayama, et al. 2. Documents and Business Processes: Understanding the Links; A. Unni, R. Bhamidipati. 3. Documents and Dependencies: Enabling Strategic Improvement through Coordination Redesign; C.S. Osborn. 4. Enterprise Modeling within the Framework of Business Process Reengineering; K.J. Heng, et al. 5. Lessons from Paperwork: Designing a Cooperative Shared Object Service; J. Hughes, et al. Section II: The Use of Documents in Information and Process Integration. 6. Information Integration for Field Workers and Office-Based Professionals: 3 Case Studies; M. Bauer, J. Siegel. 7. Crossing the Border: Document Coordination and the Integration of Processes in a Distributed Organisation; A. MacLean, P. Marqvardsen. 8. Approaches to Standardization of Documents; K. Braa, T.I. Sandahl. 9. Information and Process Integration from User Requirements Elicitation: A Case Study of Documents in a Social Services Agency; S. Greene, A. Rose. Section III: Models for Information and Process Integration. 10. Three Good Reasons for Using a Petri-Net-Based Workflow Management System; W.M.P. van der Aalst. 11. Logical Structure Transformation Between SGML Documents; N. Sakai, et al. 12. Task Oriented Modeling of Document Security in CapBasED-AMS; P.C.K. Hung, K. Karlapalem. 13. The Partial Order Model of Data: Enterprise Integration via a Unifying Model; D. Raymond. 14. Information Integrationin Maintenance and Design Processes: A Modeling Effort; M. Bauer, et al. Section IV: Emerging Contexts of Practice in Industry. 15. The LSS Project: A Case Study for Integrating an Electronic Document Repository into the Legal Process; T.L. Sarro, et al. 16. Dynamic Documents and Situated Processes: Building on Local Knowledge in Field Service; D.G. Bell, et al. 17. Document and Process Transformation During the Product Life Cycle; A. Bernstein, C. Schucan. 18. Forming the Research and Development Workplace: Documents as the Glue in the Process Design; T.H. Horgen, et al. Section V: Emerging Contexts of Practice in Government and Education. 19. Understanding of Business and Organizational Issues Surrounding Integration: Redesigning MIT's Publishing Services; B. Gleason. 20. Process Redesign in Education: The Case of Documents; M. Mandviwalla, A. Hovav. 21. Knowledge Worker System for Process Integration; W.J. Schmidt. 22. Web Publishing and Changes in Document Production; P. Sørgaard. Section VI: Strategies for Success: Lessons from a Failure Case. 23. Paper Documents: Implications of Changing Media for Business Process Redesign; G.L. Roth. 24. Guiding Enterprise Change: A Group Exercise in Information and Process Integration; S. Kannapan, G. Roth.