Standardization: A Business Approach to the Role of National Standardization Organizations

Preface. Prologue. How to read this book? Abbreviations and acronyms. Terms and definitions. Part A: Analysis of National Standardization Organizations. 1. General introduction. 2. Introduction to standards and standardization. 3. Current NSO services. 4. Actor needs. 5. Analysis of NSO standards development. 6. Improvements in NSO standards development. 7. Other NSO services. Part B: Supporting Standardization Theory and Cases. 8. Standardization - what's in a name? 9. Classification of standards. 10. Possibilities for better management system standards. 11. Standardization in service sectors. 12. Mechanisms in the spread of standards. 13. Methods to develop standards. 14. Services related to company standardization. Part C: Results. 15. Summary, conclusions, and recommendations. Annexes.