The Delta Project: Discovering New Sources of Profitability in a Networked Economy

List of Figures List of Tables Preface Acknowledgements List of Abbreviations The Delta Model: The End of Conventional Wisdom The Triangle: Strategy Based upon Bonding The Best Product: Winning through Costs and Features Total Customer Solutions: Winning through Relationships System Lock-In: Winning through Complementors Creating a Strategic Agenda: The Case of Motorola Semiconductor Execution is not the Problem: Aligning Execution with Strategy Is! Delta.com: Reinterpreting the Internet Industry Measuring Success: Aligning Strategy, Processes and Metrics Managing by Averages Leads to Below Average Performance: The Need for Granular Metrics The Restructuring of the Electric Utility Industry: Applying the Delta Model to an Industry in Transition Toward a Unified Framework of Strategy