Practices and Tools for Servitization: Managing Service Transition

1.Practices in Servitization

Kohtamäki, Baines, Rabetino & Bigdeli

PART I Diagnosing servitization

2.Are you ready for servitization? A tool to measure servitization capacity

Coreynen, Matthyssens & Gebauer

3.Measuring servitization
Maheepala, Warnakulasooriya, Weerakoon Banda

PART II Servitization strategies and business models

4.Business models in Servitization

Huikkola & Kohtamäki

5.Value constellations in servitization

Brax & Visintin

6.Business model innovation: a process model and toolset for servitizing industrial firms

Adrodegari, Saccani, Perona & Agirregomezkorta

7.Servitization through product Modularization in consumer goods manufacturing companies Freije, De la Calle & Larrinaga

8.Value-Scope-Price: design and pricing of advanced Service offerings based on customer value

West, Rohner, Kujawski & Rapaccini

PART III. Implementing servitization

9.Servitization Challenges Overcoming the challenges of servitization: Aligning responses to service strategy

Raddats, Burton, Zolkiewski & Story

10.Paradoxes in servitization

Kohtamäki, Rabetino & Einola

11.Implementing servitization strategies: Trajectories of capability development and offering of

Basic and Advanced Services

Sousa & da Silveira

12.Unboxing the key human competencies for successful servitization

Polo

13.BI-in-practice: A look at how BI enacts framing contests and affects the service transition path
Talaoui

14.Managing risks for Product-service systems (PSS) provision: Introducing a practical decision tool for Risk Management

Reim, Parida & Sjödin

PART IV Solution sales and co-creation in servitization

15.Selling solutions by selling value

Töytäri

16.The virtue of customizing solutions: A managerial framework

Jagstedt, Hedvall & Persson

17.Servitization practices: A co-creation taxonomy

PART V Service ecosystems and service supply chain

18.To servitize is to reposition: Utilizing a Porterian view to understand servitization and value systems

Rabetino & Kohtamäki

19.Enterprise imaging: Picturing the service value system

Parry

20.Ecosystems innovation for service development

West, Müller-Csernetzky & Huonder

21.Service supply chain design by using agent based simulation

Helo, Rouzafzoon & Gunasekaran

22.Servitization in the public sector: A framework for energy service companies

Peñate-Valentín, Pereira & Sánchez-Carreira