Operational Excellence: A Concise Guide to Basic Concepts and Their Application

Introduction.- Assurance of Supply (AOS).- Cost of Goods (COGs).- Decision Support Systems (DSS).- Drum, Buffer, Rope and Days of Inventory (DOI) Control.- Emails (the LEAN Version).- Empowerment.- Enterprise Resource Planning (ERP).-Failure Mode and Effect Analysis (FMEA).- Gross Margin (GM).- Hiring Practices for Operations.- Human Resources (HR).- Innovation in the Operations.- Interfaces and Their Improvement in Operations.- Just in Time (JIT).- Kan Ban.- Key Performances Indicators (KPI).- LEAN Operations.- Leadership in the Operations.- Meetings and LEAN Decision Making.- Manufacturing Overhead (MOH) and Departmental Expense Control.- Manufacturing Excellence in Daily Life.- New Product Introduction (NPI).- One on One Meeting.- Personal Development.- People Motivation, Productivity and Satisfaction.- Quality.- Return on Investment (ROI) Calculations and CAPEX Decisions.- Safety.- Supply Chain and Win-Win Relations with the Suppliers.- Services and Customer Assurance.- Team Work and its Development.- Theory of Constraint (TOC).- Variability - Managing the Variability in Operations.- Voice of the Employee.- Yield, Improvement and Sustaining High Yield.- Where, When and How We Can Apply the Operational Excellence Concise Guide Methods?.