Exploring Knowledge-Intensive Business Services: Knowledge Management Strategies

List of Tables List of Figures Acknowledgements Contributors Exploring Knowledge-Intensive Business Services: An Introduction; E. Di Maria, R. Grandinetti B. Di Bernardo KIBS And Knowledge Dynamics In Client-Supplier Interaction; I.Miles Knowledge Angels, Creative Behaviors and Emerging Innovation Modes: Observations from Alsace, Baden-Württemberg and Catalonia; E.Muller, A.Zenker &J.Carlos Ramos Knowledge Dynamics and Knowledge Commodification of KIBS in Time and Space; S.Strambach How Knowledge-Intensive Business Services Upgrade their Customers: Evidence from Russia; M.E.Doroshenko KIBS Roles in KIBS Industries; A.Alvisi Creativity Versus Standardization In Knowledge-Intensive Business Services: A Real Trade-Off?; M.Bettiol, E.Di Maria, R.Grandinetti Innovation and Co-Production In Computer Services: The Case of Complex Software Solutions In The Fashion & Retail Industry In Italy; M.Paiola Knowledge Dynamics In Third-Party Logistics: Balancing Exploitation and Exploration Through Service Architectures; A.Cabigiosu, D.Campagnolo, A.Furlan &G.Costa The Role of Entrepreneurs' Human and Social Capital In Knowledge-Intensive Business Services; M.Gianecchini &P.Gubitta Is There A Connection Between Geographic Clustering And KIBS Innovation?; R.Shearmur &D.Doloreux Urban Density and Vertical Disintegration: The Case of Service Firms In Milan; R.Antonietti &G.Cainelli Competitive Strategies In Knowledge-Intensive Business Services Evidence From Lombardy; N.Corrocher, L.Cusmano &A.Morrison Appendix Bibliography Index