The Spatial and Temporal Dimensions of Interactions: A Case Study of an Ethnic Grocery Shop
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Beschreibung
Chapter 1: The Framing of Service Encounters.- Chapter 2: Studying Service Encounters.- Chapter 3: Framing and footing: Negotiation of roles and status.- Chapter 4: Authenticity in interaction.- Chapter 5: The construction of identity in interaction.- Chapter 6: Linguistic and spatial practices in the shop.- Chapter 7: Narratives.- Chapter 8: Conclusion: Mediated action in the shop
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