Manage IT!: Organizing IT demand and IT Supply
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- Artikel-Nr.: 10312802
Beschreibung
Preface. Introduction.- Part 1: IT Management: The Basis.- Part 2: Traditional IT Management: Organizing Demand and Supply.- Part 3: Controlling IT Facilities.- Part 4: Aspects of IT Management.- Part 5: IT Management Tomorrow.- Appendix A: Short Case Studies about the Contents of a Chapter. Appendix B: Extended Case Studies for Group Assignments. Appendix C: Concepts and Abbreviations. Appendix D: Literature. Appendix E: Explanation ITIL Service Delivery and Service Support Processes. Appendix F: Levels at Which the IT Supply and Demand Organization can Operate (Giesberts (2000)). Appendix G: Relevant Websites.- Index.
Eigenschaften
Gewicht: | 1280 g |
Höhe: | 232 |
Seiten: | 617 |
Sprachen: | Englisch |
Autor: | Theo Thiadens |
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