Services - SERVICES 2020: 16th World Congress, Held as Part of the Services Conference Federation, S

Case Study on Key Influencing Factors of Modern Service Industry Development.- Blockchain driven Three Domain Secure 2.x in Digital Payment Services Architecture.- Educational application of Big Data Research: a comparison of China and US.- DLchain: Blockchain with Deep Learning as Proof-of-Useful-Work.- Blockchain Federation Enabled Trustable Internet of Things.- Decision support for patient discharge in hospitals - analyzing the relationship between length of stay and readmission risk, cost, and profit.- AIServiceX: A Knowledge Graph-based Intelligent Question-Answering System for Personal Services.- Review for Influence of 5G on Industry Internet.- A Fuzzy AHP and TOPSIS Approach for Web Service Selection.- Empirical Study of Web API Quality Formulation.