Digital Transformation: 13th PLAIS EuroSymposium on Digital Transformation, PLAIS EuroSymposium 2021

Digital Enterprises.- Digital Maturity of Retail Enterprises in Ukraine: Technology of Definition and Directions of Improvement.- Maturity Models for the Assessment of Artificial Intelligence in Small and Medium-Sized Enterprises.- Experience from attempts to implement an e-CRM system in an e-Commerce Micro Enterprise.- The Diagnostic Model for Assessing the State of Stability of an Industrial Enterprise.- Smart Cities.- Open Data and Smart City Initiatives for Digital Transformation in Public Sector in Poland. A Survey.- The Role of Smart Buildings in the Digital Transformation Era: Insight on China.- Digital Education.- Digital Education and Information Security in Obstetric Students in COVID-19 pandemic times in Peru.- Tools and Services of the Cloud-Based Systems of Open Science Formation in the Process of Teachers' Training and Professional Development.- Innovative Methods in Data and Process Analysis.- Convolutional Neural Networks to Protect Against Spoofing Attacks on Biometric Face Authentication.- Process Mining for the analysis of pre-sales customer service process - a hidden observation in a Polish automotive organization.