Engineering and Management of Data Centers: An IT Service Management Approach

1 Foundations of data centers: Key Concepts and Taxonomies.- 2 ITSDM: A Methodology for IT Services Design.- 3 Managing Risks on Data Centers through Dashboards.- 4 Risk Analysis in Data Center Disaster Recovery Plans.- 5 Best practices in Data Center Management Case: KIO Networks.- 6 QoS in NaaS (Network as a Service) using Software Defined Networking.- 7 Optimization of Data Center Fault-Tolerance Design.- 8 Energetic Data Center Design Considering Energy Efficiency Improvements During Operation.- 9 Demand-side Flexibility and Supply-side Management: The Use Case of Data Centers and Energy Utilities.- 10 DevOps: Foundations and its Utilization in Data Centers.- 11 Sustainable and Resilient Network Infrastructure Design for Cloud Data Centers.- 12 Application Software in Cloud-Ready Data Centers.