SAP S/4HANA: An Introduction

... Foreword from Uwe Grigoleit ... 19

... Foreword from Cameron Art ... 21

... Preface ... 23

... Why Read This Book? ... 23

... Audience ... 24

... Structure of the Book ... 24

... Acknowledgments ... 27

1 ... The Digital Transformation: An Introduction ... 29

1.1 ... Digital Transformation and the Intelligent Enterprise ... 30

1.2 ... Business Value Scenarios ... 36

1.3 ... Architecture at a Glance ... 56

1.4 ... Deployment Options ... 61

1.5 ... Cloud Vendor ... 73

1.6 ... Integration ... 74

1.7 ... Summary ... 76

2 ... Finance ... 79

2.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 79

2.2 ... Key Functionalities ... 88

2.3 ... Finance in SAP S/4HANA Cloud ... 133

2.4 ... Outlook ... 135

2.5 ... Summary ... 137

3 ... Manufacturing ... 139

3.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 139

3.2 ... Key Manufacturing Functionality ... 144

3.3 ... Manufacturing in SAP S/4HANA Cloud ... 154

3.4 ... Outlook ... 157

3.5 ... Summary ... 158

4 ... Supply Chain ... 161

4.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 161

4.2 ... Key Supply Chain Functionality ... 165

4.3 ... Supply Chain in SAP S/4HANA Cloud ... 190

4.4 ... Outlook ... 192

4.5 ... Summary ... 193

5 ... Sales, Marketing, Commerce, and Service Management ... 195

5.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 196

5.2 ... Key Sales Functionality ... 199

5.3 ... Key Marketing and Commerce Functionality ... 206

5.4 ... Key Service Management Functionality ... 209

5.5 ... Sales, Marketing, Commerce, and Service Management in SAP S/4HANA Cloud ... 211

5.6 ... Outlook ... 212

5.7 ... Summary ... 213

6 ... Sourcing and Procurement ... 215

6.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 215

6.2 ... Key Sourcing and Procurement Functionality ... 218

6.3 ... Sourcing and Procurement in SAP S/4HANA Cloud ... 229

6.4 ... Outlook ... 231

6.5 ... Summary ... 231

7 ... Research and Development and Asset Management ... 233

7.1 ... Industry Pain Points and SAP S/4HANA Benefits ... 234

7.2 ... Key Research and Development Functionality ... 236

7.3 ... Key Asset Management Functionality ... 240

7.4 ... R&D and Asset Management in SAP S/4HANA Cloud ... 243

7.5 ... Outlook ... 244

7.6 ... Summary ... 247

8 ... Analytics and Reporting ... 249

8.1 ... Evolution of Analytics ... 250

8.2 ... Operational Reporting ... 253

8.3 ... Enterprise-Wide Reporting ... 262

8.4 ... Reporting in a Hybrid Landscape ... 269

8.5 ... Cognitive Analytics ... 271

8.6 ... Big Data Analytics and Data Lakes ... 273

8.7 ... SAP Data Hub ... 277

8.8 ... Summary ... 280

9 ... Industry Solutions ... 281

9.1 ... Retail ... 281

9.2 ... Fashion ... 292

9.3 ... Oil & Gas ... 305

9.4 ... Outlook ... 311

9.5 ... Summary ... 311

10 ... SAP S/4HANA Cloud ... 313

10.1 ... Value Proposition ... 313

10.2 ... Core Functional Capabilities ... 315

10.3 ... Deployment ... 320

10.4 ... SAP S/4HANA Cloud, Single Tenant Edition ... 326

10.5 ... SAP CoPilot ... 332

10.6 ... Extensibility ... 333

10.7 ... Content Lifecycle Management ... 334

10.8 ... Summary ... 337

11 ... SAP S/4HANA and the SAP Landscape ... 339

11.1 ... Sourcing and Procurement: SAP Ariba ... 340

11.2 ... Contingent Workforce Management: SAP Fieldglass ... 350

11.3 ... Travel and Expense Management: SAP Concur ... 353

11.4 ... Human Resources: SAP SuccessFactors ... 357

11.5 ... Customer Experience: SAP C/4HANA ... 363

11.6 ... Master Data Management: SAP Master Data Governance ... 374

11.7 ... Supply Chain Planning: SAP Integrated Business Planning ... 381

11.8 ... Summary ... 387

12 ... SAP S/4HANA Architecture ... 389

12.1 ... The Journey from SAP ERP to SAP S/4HANA ... 389

12.2 ... SAP HANA Platform ... 404

12.3 ... SAP S/4HANA Security ... 437

12.4 ... SAP S/4HANA Core Data Models ... 441

12.5 ... User Interface and User Experience ... 442

12.6 ... Data Lifecycle Management ... 445

12.7 ... Development and Operations ... 447

12.8 ... Summary ... 452

13 ... Extensions with the SAP Cloud Platform ... 453

13.1 ... Business-Driven Development ... 453

13.2 ... SAP Cloud Platform ... 459

13.3 ... Extensibility Options for the Intelligent Suite ... 461

13.4 ... SAP Cloud Platform and SAP Leonardo ... 471

13.5 ... Summary ... 472

14 ... SAP Leonardo ... 473

14.1 ... The Intelligent Enterprise and SAP Leonardo ... 473

14.2 ... Internet of Things ... 477

14.3 ... Machine Learning and Robotic Process Automation ... 483

14.4 ... Blockchain ... 487

14.5 ... Big Data ... 490

14.6 ... SAP Leonardo Use Cases ... 493

14.7 ... Summary ... 499

15 ... Adoption Paths ... 501

15.1 ... Assessing Your Adoption Options ... 503

15.2 ... New Implementation ... 508

15.3 ... System Conversion ... 516

15.4 ... Landscape Transformation ... 547

15.5 ... Housekeeping Activities ... 551

15.6 ... Summary ... 553

16 ... Implementation Tools ... 555

16.1 ... What Is SAP Activate? ... 555

16.2 ... SAP Activate Methodology ... 560

16.3 ... SAP Best Practices ... 566

16.4 ... SAP Activate Tools ... 569

16.5 ... SAP Model Company ... 573

16.6 ... Summary ... 578

17 ... Building the Business Case ... 579

17.1 ... Common SAP S/4HANA Business Case Challenges ... 580

17.2 ... Value Dimensions ... 581

17.3 ... Alignment to Stakeholders and Business Outcomes ... 583

17.4 ... Proven Process for Building a Case for Change ... 585

17.5 ... Develop Your IT Road Map ... 599

17.6 ... Valuable Lessons Learned ... 604

17.7 ... Summary ... 605

18 ... Customer Case Studies ... 607

18.1 ... Multinational Industrial Company ... 607

18.2 ... Multinational Service Company ... 612

18.3 ... Manufacturing Company ... 616

18.4 ... Food Industry Group ... 619

18.5 ... Automotive Company ... 621

18.6 ... Summary ... 623

... The Authors ... 625

... Contributors ... 627

... Index ... 629