How Parties Experience Mediation: An Interview Study on Relationship Changes in Workplace Mediation

Part 1.- Contextualising Relationship Changes in Mediation.- Introduction.- Relationship Change in Various Areas of Mediation: The Rationale of This Study.- Exploring Foundational Concepts: Relationship, Interpersonal Conflict and Mediation as an Intervention.- The Methodological Choice: Exploring Interpretative Phenomenological Analysis.- Part 2.- Individual Case Analyses: Personal Understandings of Conflict and Mediation.- Linda: Experiences of a Mediation That Triggers Personality Development.- Bob: Mediation as Experiences of Breaking the ´Barrier´and Unrealistic Expectations.- Jeff: Breaking Through Self-Serving Bias? Mediation as Targeting Destructive Cognitive Processes.- Emily- Experiences of Mediation as Denial and 'Sham': Mediation as a Problematic Choice.- Grace: Opposing Experiences of Two Mediations: The Importance of Parties' Openness and Insight.- Part 3.- Overarching Common Themes and Discussion.- Interpretations Across Cases: The Overarching Analysis.- Discussion and Conclusion: Implications for Practice and Research.